Innovative Hospitality Solutions Assists Campus Dining Facilities to Re-open Stronger

WILMINGTON, Del.–(BUSINESS WIRE)–Innovative Hospitality Solutions has expanded its consulting program to help colleges and universities reposition their campus dining services and prepare for a smooth reopening in the fall.

The IHS 2021 Campus Dining Consulting Program combines extensive planning with a strict quality-assurance monitoring program and coaching that gives colleges and universities a better roadmap for post-COVID operations in their dining halls, retail food service, on campus restaurants, catering, c-stores, concessions and vending operations.

IHS Principal Matt Mundok says colleges and universities will tackle one of their most difficult semesters in the fall. Many schools have been impacted by the financial burdens of COVID-19 meal plan refunds, lackluster food-service revenue, and fewer students living on campus over the past 18 months.

“It has been the perfect storm,” Mundok said. “Schools must plan now to craft workable solutions for the fall.”
Since 2006, IHS has helped higher education institutions transform student and customer experiences, save millions of dollars in operator costs and create sustainable results. College and university clients include West Virginia, Penn State, Eastern Michigan University, Ursinus College, Cornell University, Stevens Institute of Technology and more. The consulting firm also works with healthcare systems and corporations.

IHS has been a leader of the COVID-19 response in the food and hospitality industry. Last year, the company redesigned its CrossCheck Quality Assurance Program – which uses a QA audit with coaching and continual improvement of campus dining operations – to incorporate COVID-19 guidelines.

“CrossCheck, with its periodic facility evaluation, offered clients and operators extra validation so they could ensure others that they were following food safety protocols,” Mundok said.

The 2021 Campus Dining Consulting Program involves more detailed planning. Mundok says the program seeks to support auxiliary services leadership, educate them on emerging best practices and inspire them to deliver an enhanced dining program in the fall.

The approach incorporates the CrossCheck program to monitor changes, validate feedback and advise on how to pivot, if needed, for the spring 2022.

“We are ready to advise colleges and universities on the best way to make student dining an enjoyable and safe experience, one that addresses the needs of today’s students,” Mundok said. “IHS is here to make fall 2021 a starting point that will lead to a brighter future.”

Learn more about Innovative Hospitality Solutions: ihsimpact.com

Contacts
Matt Mundok, Managing Director, 866-859-4633