The new normal of COVID-19
We are all in this together, looking for the safest and most effective path forward. Though the pandemic’s impact seems overwhelming, how we choose to respond to it is manageable. IHS has been strategizing and innovating to re-create both our Management Advisory Services and CrossCheck Quality Assurance for the New Normal.
IHS has formalized a number of initiatives that outline in detail how to reopen and navigate the uncertain times ahead. These initiatives are comprehensive plans, checklists, models, and contract samples that will prepare any onsite hospitality service program for reopening with confidence.
A message from cofounder Matt Mundok
What we do
Innovative Hospitality Solutions coaches the nation’s leading organizations to take their food, hospitality or workplace amenity programs from ordinary to extraordinary.
With so much to do, it’s likely hard for you to find time to analyze opportunities and develop meaningful solutions. IHS advisers will help you disrupt old patterns, challenge norms and develop blueprints that lead to best-in-class food and hospitality operations.
We will work with you to achieve breakthrough experiences and improved outcomes. Learn more about IHS.
Corporate Hospitality Consulting
Campus Hospitality Consulting
Healthcare Hospitality Consulting
Quality Assurance & Compliance
1. Deep industry insights and experience
We bolster our decades of experience by staying current with industry trends and changes — and sharing the insight in practical ways with you and your team.
2. Evidenced-based solutions
Our four-step transformational method starts with your vision and results in more impactful, engaging and efficient food and hospitality programs.
3. Continuous improvement
We stand as your steadfast partner through your organization’s transformational hospitality journey and beyond. Together, we’ll develop extraordinary on-site food and hospitality programs that collect accolades and stand the test of time.
Whom we’ve helped
The nation’s leading organizations look to us for innovative guidance and leadership on their food, hospitality and workplace amenities.
See case studies for Corporate Hospitality Consulting Healthcare Hospitality Consulting University/Campus Hospitality Consulting.
Our team
At IHS, we recognize that the best solutions are often far from obvious. It takes creative collaboration among a team of experienced professionals. People that combine divergent thinking, expertise and passion to deliver innovative solutions informed by inspired knowledge and continued curiosity. That’s how we’ve been so successful in achieving truly exceptional results for our clients and partners.
What others say
The team at IHS brought industry expertise and experience to help guide us in understanding and defining our future goals and led us to sustainable ongoing success. Today, we’ve achieved a program that is consistent, delivering better-than-expected results for cost and quality across our entire enterprise.
Ken Frazier
Nationwide, AVP Corporate Real Estate
As we embarked on creating an enterprise solution to enhance our Food and Nutrition offerings at Mayo, we engaged the team at IHS to guide us. What we found was a true partner that provides education, expertise, benchmarking and challenges us to think big and demand more of ourselves and our new operator. We are well on our way to reaching our goals.
Kelly Nowicki
Mayo Clinic, Operations Administrator
Our campus dining program, particularly the catering service, was at an all-time low when we discovered IHS. IHS led us through every step of the rebirth of the dining program…our dining program was recently ranked #11 in the nation by BestColleges.com – a true transformation.
Trina Ballantyne
Stevens Institute of Technology,
Dean of Residence Life