INSIGHTS
What You’ll Find in Our Insights Section
Industry Trends & Thought Leadership – Stay informed with expert analysis on emerging trends in hospitality, food service, and dining operations.
Case Studies & Success Stories – Learn how IHS has helped leading organizations transform their dining programs through strategic advisement and operational innovation.
Webinars & Expert Interviews – Gain insights from industry experts, chefs, and hospitality leaders on best practices for driving operational success.
White Papers & Reports – Access in-depth research on procurement strategies, workforce optimization, and guest experience enhancements.
Holding the Standard in Healthcare: Are You Optimizing Your Dining Program?
A hospital’s food & nutrition services are one of the biggest influences on patient experience, employee engagement, and the overall hospital culture. However, it can be very difficult to manage the satisfaction of patients, [...]
Beyond the Cafeteria: How Dining Can Reinvigorate the Workplace Experience
Transforming Corporate Dining into a Strategic Advantage In today’s workplace, the employee experience is a competitive differentiator — and dining is at the heart of it. Corporate dining programs are no longer just about [...]
Serving More Than Meals: Rethinking Dining as the Heart of the Resident Experience
In senior living communities, the dining room is more than a venue. It’s a ritual, a gathering space, and a reflection of quality. It reflects your culture, your priorities, and your promise to residents and [...]
When Food Heals: Why Healthcare Dining Deserves a Seat at the Clinical Table
In hospitals and health systems, food is overshadowed by clinical care, budget constraints, and operational pressures. Dining is often treated as an afterthought. However, research continues to show what many already know intuitively: when [...]
How to Revolutionize the Campus Dining Experience
Across the country, students enter their universities with modern, elevated expectations formed by digital convenience, health consciousness, and cultural inclusivity. They want dining that feels relevant. Not institutional. Not obligatory. They want options: quick grab-and-go [...]
Centicor Acquires Innovative Hospitality Solutions, CrossCheck
Centicor, a Phoenix3 Holdings company, has acquired Innovative Hospitality Solutions and CrossCheck and established Centicor Procurement Services. According to a press release, Centicor now “delivers comprehensive support clients need to assess, design, optimize and sustain [...]
Hospitality Consultant Company Launches to Help Operators Improve Dining Options
Centicor, a new Phoenix3 Holdings company, launched Tuesday to support senior living providers and other clients with navigating challenges related to dining services. Along with the launch, Boston-based Centicor acquired Innovative Hospitality Solutions and CrossCheck [...]
New Player in Senior Dining Centicor Debuts With an Eye Toward Timely Challenges in the Industry
The new Phoenix3 Holdings company has combined a food consulting business and a quality assurance assessment organization while establishing its own procurement operation, offering a blend of expertise to both contract-managed and self-operated senior dining [...]
Centicor Debuts with a Flexible Suite of Services Spanning Strategic Consulting, Dining Program Management, Quality Assurance, and Culinary Procurement
New Company Acquires Innovative Hospitality Solutions and CrossCheck Quality Assurance to Fill a Market Gap for the Healthcare, Senior Living, Education, Corporate, and Leisure Markets BOSTON, MA - May 6, 2025 - Centicor, a new [...]