Transforming Hospitality Where It Matters Most

Management Advisory Services & Operational Support for Healthcare, Higher Education, Senior Living, and Corporate Environments

Innovative Hospitality Solutions (IHS) partners with organizations to help elevate dining, optimize performance, and align hospitality with mission. We don’t just influence foodservice—we help institutions transform it into a strategic asset.

With deep industry experience and a hands-on, data-informed approach, IHS helps improve satisfaction, enhance operational consistency, and drive sustainable results across complex environments by coaching our clients and holding operators accountable.

Explore Our Services

Why Choose Innovative Hospitality Solutions

Organizations across healthcare, education, senior living, and corporate sectors trust IHS to assist in elevating their hospitality programs—Here’s what sets us apart:

We translate complexity into clarity with evidence-based strategies that help operators improve quality, reduce waste, and strengthen financial performance.

 

  • Deep Industry Expertise
    Decades of leadership across foodservice, operations, and hospitality give us a grounded understanding of what works—and what doesn’t.
  • Actionable, Data-Driven InsightWe embrace data and use it to validate current state performance and set targets that measure improved quality, hospitality and financial results.
  • Tailored, Mission-Aligned SolutionsEvery engagement is customized to reflect your culture, goals, and guest experience—no cookie-cutter playbooks here.
  • End-to-End PartnershipFrom high-level strategy to daily operations, we embed with your team to drive change that lasts.

Operational Precision. Strategic Alignment. Sustained Impact.

From Assessment to Execution—We Deliver More Than Advice

At IHS, we bridge the gap between strategy and day-to-day execution. Our work spans advisory, implementation, and continuous improvement—because lasting change requires more than a plan.

We collaborate closely with contract administrators, senior leaders and your outsourced operators to identify root issues, design tailored solutions, and build systems that perform. From defining program vision to assisting with the implementation of strategic plans, we bring clarity, momentum, and measurable progress.

 Strategic Advisory 

  • Operational & Program Assessments
  • Financial Analysis & Feasibility Studies
  • Strategic Planning & Operating Charters
  • Technology & POS Consulting
  • Pre-Facility Design Programming

 Outsourcing

  • Requests for Proposal (RFPs)
  • Contract Negotiations
  • Contract Governance

Sustained Performance

  • Ongoing Program Management with CrossCheck QA & Compliance
  • Voice of the Customer Initiatives

Strategic Hospitality Support for Complex, High-Stakes Environments

Trusted by Organizations Where Food and Hospitality Makes a Difference

We understand the realities of operating in healthcare, education, senior living, and corporate environments—because we’ve worked in them. Our team brings firsthand experience and cross-functional expertise to every engagement.

IHS acts as an embedded partner with you and your outsource food service partner. We help leaders improve satisfaction, align dining with mission, and deliver measurable performance—one system, one team, and one meal at a time.

Senior Living

Where Hospitality Feels Like Home

Dining in senior living is deeply personal. We help communities deliver consistent, resident-centered hospitality that enhances quality of life, strengthens satisfaction, and reflects the standards families expect.

Healthcare 

Healing Starts with Hospitality

In hospitals and health systems, dining is part of the care journey. We help align foodservice with clinical goals—improving patient experience, operational efficiency, and staff support through smart, embedded solutions.

Corporate Services

Fueling Culture, One Meal at a Time

Modern workplaces demand more from dining. We help organizations reimagine their food programs to support employee engagement, wellness goals, and operational flexibility—without wasting resources.

Colleges & Universities

Elevating Campus Dining Experiences

Students expect more—and institutions must keep up. We partner with colleges and universities to design responsive, inclusive, and financially sound dining programs that drive satisfaction and reinforce campus culture.

Real Results. Measurable Impact.

Turning Dining Programs Into Strategic Assets

Across the country, leading organizations trust IHS to help strengthen their foodservice and hospitality programs—because we deliver outcomes that matter.

Whether it’s a hospital reducing patient complaints, a university improving dining revenue, or a senior living community transforming resident satisfaction, we bring the structure, insight, and leadership to make change stick.

Proven Impact. Enduring Relationships.

Impact Backed by Data. Relationships Built on Trust.

Since 2006, IHS has been the behind-the-scenes partner helping organizations across sectors elevate hospitality, enhance operations, and create lasting value. Our work has improved satisfaction, strengthened provider partnerships, and saved clients millions through smarter systems and strategic oversight.

We don’t just show up with a playbook—we stay to ensure it works. That’s why clients trust us not just for insight, but for outcomes that endure.

 90% of clients return to IHS for new projects

 5%+ rise in employee satisfaction survey scores due to well-run workplace amenities

25% of the U.S. News & World Report’s top 20 hospitals have turned to IHS for help redefining their food and nutrition programs

100% of higher education clients have increased their dining program income as a result of IHS

 Millions of dollars in savings (or additional income generated) directly due to IHS insight, education and negotiation skills

 More than 500 annual Quality Assurance & Compliance assessments completed with CrossCheck

Let’s Reimagine Hospitality – Together

If you outsource our food service program and believe having a coach could accelerate your food and hospitality goals, let’s talk!

Call us at 234 236 8426 | Email info@ihsimpact.com