As Principal and Managing Director at IHS, I love leading our team and working with great clients. Since my days at Penn State University where I earned by BS in Hotel, Restaurant and Institutional Management, on-site hospitality has been my entire career focus. As as operator with Marriott Management Services and The Wood Company, I learned what it takes to be an effective operations manager. As VP of Dining & Hospitality Services at MBNA/Bank of America, I developed the leadership skills to manage global food service programs. For more than 12 years now, I have been blessed to be able to share that knowledge and advise clients across North America and beyond on how to transform their on-site hospitality programs to be best in class.