Introducing: A Comprehensive Approach to Healthcare Food & Nutrition Success

IHSPlus focuses on managing relationships and sharing knowledge, with the goals of achieving stellar results.

It’s that simple. We’ve learned over the years that the best hospitality experiences come from continuity. That’s why our signature service now involves the expertise of our entire IHS team and access to our proprietary CrossCheck Quality Assurance & Contract Compliance Program.

You will reap the benefits of working side-by-side with IHS advisers, leveraging their knowledge and experience on all aspects of your food and nutrition program. CrossCheck then leads the way for measurable results.

Consider it a “program manager” service for all things food and hospitality — whether your program is outsourced or self-operated. You can start by selecting your desired tier – all three tiered services feature flexibility and an easy-to-budget fixed fee.

The Adviser Model

Ideal for support services managers who want the right guidance to ensure improvement and oversight.

Our team will:

  • MEET annually with your team and stakeholders to ensure that program goals are current. Update goals as operational improvements evolve.

  • CONDUCT an annual onsite review for each venue, confirming that standards are met or exceeded.

  • SHARE industry best practices with your team.

  • ATTEND quarterly business reviews and discuss your operator’s plans, ensuring they are on track to meet and exceed goals.

  • DEVELOP and advise on future services to ensure food and nutrition offerings are up to date.

  • PERFORM initial CrossCheck evaluations and provide reports to set a baseline for a safe and engaging program.

The Partnership Model

Ideal for managers, directors or administrators who need strategy and analysis for effective management and results of their food and nutrition program.

All benefits from the Adviser Model, plus:

  • MEET, REVIEW AND ANALYZE financial performance on a monthly/quarterly/annual basis to ensure your team is receiving the best value from its food and nutrition program.

  • DEVELOP plans to maximize revenue, providing the best return to your organization and your patients, visitors, and staff.

  • CONDUCT in-depth studies on suggested improvements.

  • HOST a virtual best practice group work session for your team up to twice annually, including an expanded IHS team, to share experiences and enhance the value of our relationship.

  • PERFORM ongoing CrossCheck assessments at our Silver level service tier.

The Program Manager Model

Ideal for organizations looking for outsourced management to represent your health system’s food and nutrition goals with all stakeholders.
IHS delivers expertise and takes responsibility for program success.

All benefits from the Adviser and Partnership Models, plus:

  • MEET, REVIEW, ANALYZE, AND ADVISE on the annual food and nutrition budgets.

  • RECONCILE Key Performance Indicator risk reward metrics to ensure contract compliance and guideline adherence.

  • ANALYZE AND ADVISE on marketing plans.

  • CONDUCT customer satisfaction surveys annually;
    summarize and suggest plans for improvement.

  • PROVIDE IHS team member(s) for continuity and a strong partnership with client and operators.

  • PERFORM ongoing CrossCheck assessments at our Gold level service tier.

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